• Service Quality Surveys


    Our web-based relocation service quality survey allows corporations to measure the quality of the various services provided to their relocating employees and assess the degree to which suppliers have met their key performance indicators and service level agreements.

    This survey, independent of surveys conducted directly by the suppliers, and our analysis of the results, provide objective, measurable and actionable recommendations for improvement. The client’s specific results are also compared with national data to determine the service areas that deviate from service norms.