As Managing Partner with Ward O’Farrell Consultants Inc. since 2004, John O’Brien has conducted policy benchmarking studies, written and managed Request for Proposals processes for corporations, assisting clients in sourcing both relocation policy and moving service providers.
John has over 20 years experience within the transportation industry, including operations management, client relations, training & development, quality improvement, government relations, and sales & account development.
Prior to joining Ward O’Farrell Consultants, John was on the executive team as Vice President of two Van Lines in Canada. John has held strategic positions with several moving companies and contributed to the success of three of the four major Van Lines servicing North America.
His depth of expertise and proven ability to champion strategic initiatives has resulted in significantly reducing moving costs for corporations, increasing the efficiency of critical processes, and enhancing the value of clients’ alliances with suppliers.
John holds an Accounting and Financial Management Diploma from Centennial College, has written articles on relocation policy and moving issues, and has been actively involved in several industry associations.